FIRSTIME is committed to achieving the highest standards of survival tent. In its production, we are transparent about our performance and report regularly on how we are achieving targets. For maintaining high standards and improving the performance of this product, we also welcome independent review and oversight from regulators, as well as the assistance from global partners.

In years past, FIRSTIME has gained incredible word-of-mouth referrals and advocacy from the global market, which is largely due to the fact that we offer a better way to support productivity and save production costs. The market success of FIRSTIME is achieved and realized through our ongoing efforts to provide our cooperative brands with optimal business solutions.

Feedback from our customers is a very important source of information for the development of our services. We cherish our customer comments through FIRSTIME and send these comments to the appropriate person for assessment. The result of the assessment is provided as feedback to the customer, if requested.